Privacy Policy

At HostingRakyat, we understand that privacy matters greatly to every user of our services. This Privacy Policy applies to all website visitors and users of the services provided by HostingRakyat. Please read this policy carefully so that you understand how we collect, use, protect and manage your personal data.

1Information We Collect

When you use our website or services, we may ask you to provide personal information such as:

• Full name
• Email address
• Telephone number
• Other relevant data needed for services, transactions or communication

In addition, we automatically collect non-personal information, including IP addresses, cookie data and your activity while using our website. This data helps us understand the demographics, interests and behaviour of our users.

Cookies may originate from third-party platforms such as Google, Facebook or other partners. This information is used only to improve HostingRakyat's services and marketing, and will not be sold to others.

2How We Use Information

The information we collect is used to:

• Provide a better, personalised experience that suits your needs.
• Manage accounts, transactions and service communications.
• Improve the quality of our website, products and services.
• Send important information, promotions or relevant special offers.
• Carry out internal analysis, research and development of new services.
• Maintain security, prevent misuse and comply with applicable laws.

3Cookies

Our website uses cookies to:

• Store user preferences and settings.
• Understand visiting behaviour and website interactions.
• Deliver relevant content and advertisements.
• Make the user experience easier, for example by remembering pages you have visited.

You can disable cookies through your browser settings. However, this may cause some website features not to work optimally.

4Sharing Information with Third Parties

We do not sell or rent your personal data to anyone. However, we may share data in the following circumstances:

• With business partners, affiliates or service providers that help operate HostingRakyat (under strict confidentiality agreements).
• To meet legal obligations or official requests from the authorities.
• To protect the rights, property and safety of users.

Non-personal information (such as aggregated user statistics) may be shared for analysis or marketing purposes without identifying you individually.

5Data Security

We implement technical, administrative and physical measures to protect your personal information from unauthorised access, improper use or unintended disclosure. Access to personal information is limited to employees or partners who need it to operate the service, and they are bound by confidentiality obligations.

6User Rights

As a user of HostingRakyat services, you have the right to:

• Access and update your personal information.
• Request deletion of your personal data in accordance with applicable law.
• Refuse the use of cookies through your browser settings.

7Changes to This Policy

HostingRakyat reserves the right to change or update this Privacy Policy at any time. Changes will be published on this page and take effect from the date of publication.